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<h1><a href="contactcenterinsights_v1.html">Contact Center AI Insights API</a> . <a href="contactcenterinsights_v1.projects.html">projects</a> . <a href="contactcenterinsights_v1.projects.locations.html">locations</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSets.html">authorizedViewSets</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSets.authorizedViews.html">authorizedViews</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSets.authorizedViews.conversations.html">conversations</a> . <a href="contactcenterinsights_v1.projects.locations.authorizedViewSets.authorizedViews.conversations.feedbackLabels.html">feedbackLabels</a></h1>
<h2>Instance Methods</h2>
<p class="toc_element">
  <code><a href="#close">close()</a></code></p>
<p class="firstline">Close httplib2 connections.</p>
<p class="toc_element">
  <code><a href="#create">create(parent, body=None, feedbackLabelId=None, x__xgafv=None)</a></code></p>
<p class="firstline">Create feedback label.</p>
<p class="toc_element">
  <code><a href="#delete">delete(name, x__xgafv=None)</a></code></p>
<p class="firstline">Delete feedback label.</p>
<p class="toc_element">
  <code><a href="#get">get(name, x__xgafv=None)</a></code></p>
<p class="firstline">Get feedback label.</p>
<p class="toc_element">
  <code><a href="#list">list(parent, filter=None, pageSize=None, pageToken=None, x__xgafv=None)</a></code></p>
<p class="firstline">List feedback labels.</p>
<p class="toc_element">
  <code><a href="#list_next">list_next()</a></code></p>
<p class="firstline">Retrieves the next page of results.</p>
<p class="toc_element">
  <code><a href="#patch">patch(name, body=None, updateMask=None, x__xgafv=None)</a></code></p>
<p class="firstline">Update feedback label.</p>
<h3>Method Details</h3>
<div class="method">
    <code class="details" id="close">close()</code>
  <pre>Close httplib2 connections.</pre>
</div>

<div class="method">
    <code class="details" id="create">create(parent, body=None, feedbackLabelId=None, x__xgafv=None)</code>
  <pre>Create feedback label.

Args:
  parent: string, Required. The parent resource of the feedback label. (required)
  body: object, The request body.
    The object takes the form of:

{ # Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.
  &quot;createTime&quot;: &quot;A String&quot;, # Output only. Create time of the label.
  &quot;label&quot;: &quot;A String&quot;, # String label used for Topic Modeling.
  &quot;labeledResource&quot;: &quot;A String&quot;, # Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
  &quot;name&quot;: &quot;A String&quot;, # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
  &quot;qaAnswerLabel&quot;: { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label used for Quality AI example conversations.
    &quot;boolValue&quot;: True or False, # Boolean value.
    &quot;key&quot;: &quot;A String&quot;, # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
    &quot;naValue&quot;: True or False, # A value of &quot;Not Applicable (N/A)&quot;. Should only ever be `true`.
    &quot;normalizedScore&quot;: 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
    &quot;numValue&quot;: 3.14, # Numerical value.
    &quot;potentialScore&quot;: 3.14, # Output only. The maximum potential score of the question.
    &quot;score&quot;: 3.14, # Output only. Numerical score of the answer.
    &quot;skipValue&quot;: True or False, # Output only. A value of &quot;Skip&quot;. If provided, this field may only be set to `true`. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated.
    &quot;strValue&quot;: &quot;A String&quot;, # String value.
  },
  &quot;updateTime&quot;: &quot;A String&quot;, # Output only. Update time of the label.
}

  feedbackLabelId: string, Optional. The ID of the feedback label to create. If one is not specified it will be generated by the server.
  x__xgafv: string, V1 error format.
    Allowed values
      1 - v1 error format
      2 - v2 error format

Returns:
  An object of the form:

    { # Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.
  &quot;createTime&quot;: &quot;A String&quot;, # Output only. Create time of the label.
  &quot;label&quot;: &quot;A String&quot;, # String label used for Topic Modeling.
  &quot;labeledResource&quot;: &quot;A String&quot;, # Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
  &quot;name&quot;: &quot;A String&quot;, # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
  &quot;qaAnswerLabel&quot;: { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label used for Quality AI example conversations.
    &quot;boolValue&quot;: True or False, # Boolean value.
    &quot;key&quot;: &quot;A String&quot;, # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
    &quot;naValue&quot;: True or False, # A value of &quot;Not Applicable (N/A)&quot;. Should only ever be `true`.
    &quot;normalizedScore&quot;: 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
    &quot;numValue&quot;: 3.14, # Numerical value.
    &quot;potentialScore&quot;: 3.14, # Output only. The maximum potential score of the question.
    &quot;score&quot;: 3.14, # Output only. Numerical score of the answer.
    &quot;skipValue&quot;: True or False, # Output only. A value of &quot;Skip&quot;. If provided, this field may only be set to `true`. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated.
    &quot;strValue&quot;: &quot;A String&quot;, # String value.
  },
  &quot;updateTime&quot;: &quot;A String&quot;, # Output only. Update time of the label.
}</pre>
</div>

<div class="method">
    <code class="details" id="delete">delete(name, x__xgafv=None)</code>
  <pre>Delete feedback label.

Args:
  name: string, Required. The name of the feedback label to delete. (required)
  x__xgafv: string, V1 error format.
    Allowed values
      1 - v1 error format
      2 - v2 error format

Returns:
  An object of the form:

    { # A generic empty message that you can re-use to avoid defining duplicated empty messages in your APIs. A typical example is to use it as the request or the response type of an API method. For instance: service Foo { rpc Bar(google.protobuf.Empty) returns (google.protobuf.Empty); }
}</pre>
</div>

<div class="method">
    <code class="details" id="get">get(name, x__xgafv=None)</code>
  <pre>Get feedback label.

Args:
  name: string, Required. The name of the feedback label to get. (required)
  x__xgafv: string, V1 error format.
    Allowed values
      1 - v1 error format
      2 - v2 error format

Returns:
  An object of the form:

    { # Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.
  &quot;createTime&quot;: &quot;A String&quot;, # Output only. Create time of the label.
  &quot;label&quot;: &quot;A String&quot;, # String label used for Topic Modeling.
  &quot;labeledResource&quot;: &quot;A String&quot;, # Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
  &quot;name&quot;: &quot;A String&quot;, # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
  &quot;qaAnswerLabel&quot;: { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label used for Quality AI example conversations.
    &quot;boolValue&quot;: True or False, # Boolean value.
    &quot;key&quot;: &quot;A String&quot;, # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
    &quot;naValue&quot;: True or False, # A value of &quot;Not Applicable (N/A)&quot;. Should only ever be `true`.
    &quot;normalizedScore&quot;: 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
    &quot;numValue&quot;: 3.14, # Numerical value.
    &quot;potentialScore&quot;: 3.14, # Output only. The maximum potential score of the question.
    &quot;score&quot;: 3.14, # Output only. Numerical score of the answer.
    &quot;skipValue&quot;: True or False, # Output only. A value of &quot;Skip&quot;. If provided, this field may only be set to `true`. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated.
    &quot;strValue&quot;: &quot;A String&quot;, # String value.
  },
  &quot;updateTime&quot;: &quot;A String&quot;, # Output only. Update time of the label.
}</pre>
</div>

<div class="method">
    <code class="details" id="list">list(parent, filter=None, pageSize=None, pageToken=None, x__xgafv=None)</code>
  <pre>List feedback labels.

Args:
  parent: string, Required. The parent resource of the feedback labels. (required)
  filter: string, Optional. A filter to reduce results to a specific subset. Supports disjunctions (OR) and conjunctions (AND). Automatically sorts by conversation ID. To sort by all feedback labels in a project see ListAllFeedbackLabels. Supported fields: * `issue_model_id` * `qa_question_id` * `qa_scorecard_id` * `min_create_time` * `max_create_time` * `min_update_time` * `max_update_time` * `feedback_label_type`: QUALITY_AI, TOPIC_MODELING
  pageSize: integer, Optional. The maximum number of feedback labels to return in the response. A valid page size ranges from 0 to 100,000 inclusive. If the page size is zero or unspecified, a default page size of 100 will be chosen. Note that a call might return fewer results than the requested page size.
  pageToken: string, Optional. The value returned by the last `ListFeedbackLabelsResponse`. This value indicates that this is a continuation of a prior `ListFeedbackLabels` call and that the system should return the next page of data.
  x__xgafv: string, V1 error format.
    Allowed values
      1 - v1 error format
      2 - v2 error format

Returns:
  An object of the form:

    { # The response for listing feedback labels.
  &quot;feedbackLabels&quot;: [ # The feedback labels that match the request.
    { # Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.
      &quot;createTime&quot;: &quot;A String&quot;, # Output only. Create time of the label.
      &quot;label&quot;: &quot;A String&quot;, # String label used for Topic Modeling.
      &quot;labeledResource&quot;: &quot;A String&quot;, # Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
      &quot;name&quot;: &quot;A String&quot;, # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
      &quot;qaAnswerLabel&quot;: { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label used for Quality AI example conversations.
        &quot;boolValue&quot;: True or False, # Boolean value.
        &quot;key&quot;: &quot;A String&quot;, # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
        &quot;naValue&quot;: True or False, # A value of &quot;Not Applicable (N/A)&quot;. Should only ever be `true`.
        &quot;normalizedScore&quot;: 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
        &quot;numValue&quot;: 3.14, # Numerical value.
        &quot;potentialScore&quot;: 3.14, # Output only. The maximum potential score of the question.
        &quot;score&quot;: 3.14, # Output only. Numerical score of the answer.
        &quot;skipValue&quot;: True or False, # Output only. A value of &quot;Skip&quot;. If provided, this field may only be set to `true`. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated.
        &quot;strValue&quot;: &quot;A String&quot;, # String value.
      },
      &quot;updateTime&quot;: &quot;A String&quot;, # Output only. Update time of the label.
    },
  ],
  &quot;nextPageToken&quot;: &quot;A String&quot;, # The next page token.
}</pre>
</div>

<div class="method">
    <code class="details" id="list_next">list_next()</code>
  <pre>Retrieves the next page of results.

        Args:
          previous_request: The request for the previous page. (required)
          previous_response: The response from the request for the previous page. (required)

        Returns:
          A request object that you can call &#x27;execute()&#x27; on to request the next
          page. Returns None if there are no more items in the collection.
        </pre>
</div>

<div class="method">
    <code class="details" id="patch">patch(name, body=None, updateMask=None, x__xgafv=None)</code>
  <pre>Update feedback label.

Args:
  name: string, Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label} (required)
  body: object, The request body.
    The object takes the form of:

{ # Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.
  &quot;createTime&quot;: &quot;A String&quot;, # Output only. Create time of the label.
  &quot;label&quot;: &quot;A String&quot;, # String label used for Topic Modeling.
  &quot;labeledResource&quot;: &quot;A String&quot;, # Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
  &quot;name&quot;: &quot;A String&quot;, # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
  &quot;qaAnswerLabel&quot;: { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label used for Quality AI example conversations.
    &quot;boolValue&quot;: True or False, # Boolean value.
    &quot;key&quot;: &quot;A String&quot;, # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
    &quot;naValue&quot;: True or False, # A value of &quot;Not Applicable (N/A)&quot;. Should only ever be `true`.
    &quot;normalizedScore&quot;: 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
    &quot;numValue&quot;: 3.14, # Numerical value.
    &quot;potentialScore&quot;: 3.14, # Output only. The maximum potential score of the question.
    &quot;score&quot;: 3.14, # Output only. Numerical score of the answer.
    &quot;skipValue&quot;: True or False, # Output only. A value of &quot;Skip&quot;. If provided, this field may only be set to `true`. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated.
    &quot;strValue&quot;: &quot;A String&quot;, # String value.
  },
  &quot;updateTime&quot;: &quot;A String&quot;, # Output only. Update time of the label.
}

  updateMask: string, Required. The list of fields to be updated.
  x__xgafv: string, V1 error format.
    Allowed values
      1 - v1 error format
      2 - v2 error format

Returns:
  An object of the form:

    { # Represents a conversation, resource, and label provided by the user. Can take the form of a string label or a QaAnswer label. QaAnswer labels are used for Quality AI example conversations. String labels are used for Topic Modeling. AgentAssistSummary labels are used for Agent Assist Summarization.
  &quot;createTime&quot;: &quot;A String&quot;, # Output only. Create time of the label.
  &quot;label&quot;: &quot;A String&quot;, # String label used for Topic Modeling.
  &quot;labeledResource&quot;: &quot;A String&quot;, # Name of the resource to be labeled. Supported resources are: * `projects/{project}/locations/{location}/qaScorecards/{scorecard}/revisions/{revision}/qaQuestions/{question}` * `projects/{project}/locations/{location}/issueModels/{issue_model}` * `projects/{project}/locations/{location}/generators/{generator_id}`
  &quot;name&quot;: &quot;A String&quot;, # Immutable. Resource name of the FeedbackLabel. Format: projects/{project}/locations/{location}/conversations/{conversation}/feedbackLabels/{feedback_label}
  &quot;qaAnswerLabel&quot;: { # Message for holding the value of a QaAnswer. QaQuestion.AnswerChoice defines the possible answer values for a question. # QaAnswer label used for Quality AI example conversations.
    &quot;boolValue&quot;: True or False, # Boolean value.
    &quot;key&quot;: &quot;A String&quot;, # A short string used as an identifier. Matches the value used in QaQuestion.AnswerChoice.key.
    &quot;naValue&quot;: True or False, # A value of &quot;Not Applicable (N/A)&quot;. Should only ever be `true`.
    &quot;normalizedScore&quot;: 3.14, # Output only. Normalized score of the questions. Calculated as score / potential_score.
    &quot;numValue&quot;: 3.14, # Numerical value.
    &quot;potentialScore&quot;: 3.14, # Output only. The maximum potential score of the question.
    &quot;score&quot;: 3.14, # Output only. Numerical score of the answer.
    &quot;skipValue&quot;: True or False, # Output only. A value of &quot;Skip&quot;. If provided, this field may only be set to `true`. If a question receives this answer, it will be excluded from any score calculations. This would mean that the question was not evaluated.
    &quot;strValue&quot;: &quot;A String&quot;, # String value.
  },
  &quot;updateTime&quot;: &quot;A String&quot;, # Output only. Update time of the label.
}</pre>
</div>

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